Afterpay is a service that allows Kushae to offer customers the ability to make purchases now and pay for them in four installments, made every 2 weeks, without any interest.
Even though you are shopping with Kushae, you’ll be providing personal information directly to Afterpay if you opt to make a payment for a Kushae order using Afterpay.
If there is a conflict between these FAQs and Afterpay’s Payment Purchase Agreement, the Payment Purchase Agreement will apply.
Your cart of eligible items must exceed $35 in order to use Afterpay at checkout. You may use Kushae store credit, gift cards or E-Gift Cards to pay for an order you want to use Afterpay with, but your order total must exceed $35 in order to use Afterpay as a method of payment.
Afterpay may approve or deny your use of Afterpay to make a purchase with Kushae at kushae.com. You’ll receive an instant approval decision on your order at checkout. Afterpay and Kushae are committed to responsible spending and not all orders will be approved.
Afterpay is only offered and made available to Kushae customers who have a US billing address, a US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.
You can’t use Afterpay to purchase Kushae e-Gift cards. Afterpay may be unavailable for use on the purchase of additional items. You will need to purchase your e-Gift cards separately from orders with items eligible for purchase using Afterpay.
If you make a Kuhae purchase using Afterpay, you’ll be required to make your first payment to Afterpay at the time of purchase. The remaining 3 payments are due to Afterpay every 2 weeks in installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay on Afterpay.com or the Afterpay App anytime to make your payments early.
You can log in to your Afterpay account on Afterpay.com or the Afterpay App anytime to view the payment schedule or make a payment before the next due date.
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view customer orders and payment schedules on Afterpay.com or in the Afterpay App.
You can make payments any time before their due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account on Afterpay.com or in the Afterpay App. Just select the installment you’d like to pay early and select ‘Pay Now.’
To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Afterpay Customer Service Team
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 7AM to 7PM (CST)
Even though a grace period is provided, the Afterpay system reviews customer repayment history for future purchases, so Kushae encourages customers to pay Afterpay as soon as possible. If you make a purchase using Afterpay, you will still get an SMS to say the payment failed as well as a reminder about payment due. If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Once Afterpay has approved an order, order details cannot be modified, and items cannot be added to the order. Kushae encourages customers to place a new and separate order if they would like to add additional items to their purchase.
Kushae can issue full or partial refunds for any reason.
If you have a question about Afterpay and your use of Afterpay with a Kushae purchase, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question to Afterpay here.
