I got my first products from this company and I really like it. I ordered a nice set and free panty: with a spray body wash and soothing cream. I was getting irritation with ordinary soap but unfortunately the body wash I was only able to use twice and now the pump does not work otherwise I would give 5 stars. The bottle was not filled up to the top it was down about a quarter and honestly I don’t know if that was correct or if it was supposed to be more full? I do recommend this product to women And would buy again if they are able to exchange or reissue me a replacement.
Good afternoon Annabel,
Thank you for your review of the Kushae Premium Gift Set!
We are happy that you do enjoy the products and we are here to provide some answers too!
We use a coconut-based formula, and as it gets cold, the formula thickens and causes the pumps to fail. We realize that it's not the pump at all, but all the yummy fats in the coconut are clogging the pump up (poor pump!).
To solve this: Simply sit your wash bottle in a bowl of hot water to thin it out, for about 3-5 minutes (please do not put your wash bottle on the stove or in the microwave). Once warmed, give the bottle a few gentle shakes and try pumping. After several pumps, your product should be pumping with ease.
Please let us know if that works for you! We thank you for your patience while we worked to provide a solution for you.
As for the wash bottle not being full, our wash bottle contains 8oz of product although the bottle can actually hold almost 10oz. So at first glance it looks like it could have been filled up more. However, our foaming technology requires a certain ratio of “air” to product so that it functions and can create the right amount of foam. I hope that helps provide clarity.
Thank you for allowing us to assist. Please let us know if we can be of any further assistance!
This is the second time I have ordered the suppositories and I absolutely love this product. It literally worked instantly for me. I use at least once a week just to maintain my levels.
I purchased this product and as much as I love it I couldn’t give it 5 stars! I bought 3 and all 3 pumps quit working after only a few uses! I just read some of the responses to the other reviews about this and honestly I am not thrilled!! I have purchased other brands and never had an issue with the pump!
Hi Catrina, thank you for reviewing Kushae!
We understand how frustrating a faulty pump can be. We use a coconut-based formula, and as it gets cold, the formula thickens and causes the pumps to fail. We realize that it's not the pump at all, but all the yummy fats in the coconut are clogging the pump up (poor pump!).
To solve this: Simply sit your wash bottle in a bowl of hot water to thin it out, for about 3-5 minutes (please do not put your wash bottle on the stove or in the microwave).
Once warmed, give the bottle a few gentle shakes and try pumping. After several pumps, your product should be pumping with ease.
Please let us know if that works for you! We thank you for your patience while we worked to provide a solution.
Love the wash, but not the dispenser. It never works for long. I eventually remove it and pour.
The foam wash is gentle, no harsh ingredients and keeps me fresh.
I love this foaming wash!! It's so gentle and I stay fresh all day! Will repurchase the big one!!
It does e everything the description states that it does!!!
I am a diabetic and I just finished antibiotics for 2 weeks then my suppositories came and I have never felt so good in my life! I will repurchase
I am not typically one to write a review, but this product has literally changed my life! I have struggled with constant BV for 20 years. I had instant relief after just one use! I am a forever customer now!
I like the idea of the pouches, even if you don’t refill the bottle you can just use the pouch (just be careful of how much you pour out). Great so far!!
When I first got it -- I truly thought it was like all others. A gimmick stating that it does something for the feminine hygiene. As I started to notice this was not just masking smells, but conditioning my area. The worry I use to have is no more. The products are great -- feminine wash and deodorant spray is one of the best.
Yeah instant relief I just thought it was poring out of me tho outta no where but other than that I like it
Awesome product
The Kushae Holiday Gift Box
I love this stuff, I have even given it family members, and they love it. So, I told them where they can got it.
I admit, at first I was skeptical. However, I placed an order for the foaming wash. All I can say is… It’s awesome! I bit pricey, but worth it. I started using it as soon as it arrived, and I’m very satisfied. I had been using “other” feminine washes, but Kushae really leaves me feeling fresh. I really noticed this difference when I ran out of my Kushae and had to use the “other” brand; it left a residue and unclean feeling. I’m glad to have made the Kushae switch!!
I like the products I bought and still continuing to use them daily. I stop using the Boric Acid Suppositories because I got my period. However, will begin again today.
I used them for about 10 days prior to my period and noticed some changes. Will keep using it!
I am so happy with the results of using the suppositories. Would definitely purchase again!
I am overall satisfied with the products that have received from you. However, this last order wasn't up to par at all when it came to the deodorizer. The spray came out like mist and did not work as far as deodorizing. I use while at the gym and it didn't smell like I had anything on like the previous times I would wear it to the gym. Another thing I had an issue with was the delivery was late a few times and I received a 40% discount for the amount I purchased, I wasn't able to use it because I was already stalked up. I would like a full refund for the two deodorizers I received 24 days ago. I posted on the site but I had not heard anything from you all.
